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Welcome to Gethelp123 Q&A, where you can ask questions and receive answers from other members of the community.


Privacy Policy

Inherent to transacting on the Internet is the collection of some personal information. is committed to protecting your personal information and privacy. This Privacy Statement applies exclusively to the Site policy describes the personal information we collect from you and how we use and secure it. "Personal Information" defines information such as name and email that can identify an individual.
Because your privacy is important to us, operates by the following guidelines.
Guideline 1: Information We Collect
You may browse the site without providing any personal information that may be used to identify you personally. If you choose to provide us with your Personally Identifiable Information, you are agreeing to the processing and storage of your information in the United States and countries outside of the United States which may have data protection laws that differ from laws in your country. generally explicitly asks when it needs Personally Identifiable Information. To help facilitate the question and response process, and the payment of Experts via PayPal™, requires basic data such as email address. To obtain payments from Customers, asks for either credit card information or PayPal™ email address, at the Customer's election. Expert applicants and/or referral participants may be asked for additional information, such as full names, addresses, telephone numbers, profession.
As explained in the Terms of Service, information provided by you in the content of your questions, answers, and other posts on the Site, in Expert profiles describing your experiences and qualifications, and in signatures attached to postings on the Site ("Posts") is not private or confidential. This is an Internet-based forum and information submitted in Posts may be read, collected, and used by others, and is not responsible for it.  For example, search engines may index your questions, answers, and other Posts to allow them to appear in search engine results (e.g. if someone does a search on, your questions, answers, and other Posts on that relate to the search may appear in the search results list). Protect your anonymity by not including your real name or any Personally Identifiable Information in your questions, answers, and other Posts on the Site.
In some cases, supplements portions of the Personally Identifiable Information you provide with data sent to us from your web browser including (depending on its settings) your IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and click stream data ("Usage Statistics"). may also supplement your user profile with a phone number if you call our customer service center and the customer service agent who answers your call is able to identify your phone number. This allows customer service agents to better help you by allowing them to match your phone number when you next call to your user profile.
To enhance and individualize your experience with, we use a web browser feature called a "cookie." Cookies are small files that your browser places on your computer's hard drive. We use cookies to let us know that you are a prior user and, if you wish, retrieve your username and password so you do not need to enter them again. Cookies are not used to store other personal information. also uses cookies to maintain state. That is, each time you logon, our system issues your browser a unique, randomly generated number by which it can identify itself. In that way, your data gets sent to you and not someone else. You must activate cookies to logon to
Non-Personally Identifiable Information that we may collect includes the following information:
Usage information, including statistics about a user's interaction with our Site
URLs of our web pages that users visit
URLs of referring and existing pages
Time a user spends on a page, number and location of clicks, how such user used the site
User location from IP Address
Browser version, screen resolution and device type
Which ads brought users to our site
The use of cookies by our partners, affiliates, and service providers is not covered by our privacy policy. We do have access or control over these cookies. Our partners, affiliates, and service providers use session ID and persistent cookies to make it easier for you to navigate the Site, purchase services, etc. is intended for adult use only. In addition, it does not knowingly solicit or collect Personally Identifiable Information from persons under 13 years old. We may delete from the site Personally Identifiable Information, as well as Posts and other information, from users we believe are under the age of 18.
Guideline 2: Use of Your Information may use, share, transfer, or disclose your Personally Identifiable Information and/or Usage Statistics, itself or in conjunction with third parties, for payment processing, fraud prevention, customer service, demographic studies, to tailor's content and services to its users' needs, and to serve advertisements.
To display advertisements that may interest you, uses third-party advertising companies who may use Usage Statistics (not your name, address, email address or telephone number). To learn more about this third-party advertising practice and your choice to opt-out of having information about you used by these companies, click here. posts testimonials on the Site; we obtain permission prior to posting to include the user's name and state of residence, or their initials. will not otherwise disclose your Personally Identifiable Information (unless you voluntarily provide it in your Posts), without your consent, unless acting under a good faith belief that such action:
conforms to legal requirements or complies with legal process, such as in complying with a formal request in a court order, subpoena or judicial proceeding;
serves to protect or defend the rights, property, or safety of, its users, or others; or
enforces the Terms of Service or related Agreements.
We may provide your personally identifiable information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. may share your Personally Identifiable Information with any parent company, subsidiaries, joint venturers, or other companies under common control, in which event it will require that such companies follow this Policy with respect to your Personally Identifiable Information, unless you are provided with prior written notice. 
If is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.
Guideline 3: Correspondence Sent to You will not send you any unsolicited information, including e-mail, except:
(i) Users will receive registration emails when they register, Expert applicants will receive communications relating to their applications, Experts may receive notifications of questions asked in the categories in which they are admitted, and all users will receive updates and notices about questions they are asking or answering, other Posts, their accounts, and new features and policies; these communications are considered part and parcel of your service and, except for the daily digests, you cannot opt out of them;
(ii) Periodically, may contact you about new services, special offers, promotions and third-party / affiliate offers, and will include in any such emails an opt-out link by which you can opt out of receiving such emails; and
(iii) Our customer service and other departments may contact users and referral participants in order to ensure your satisfaction with and/or to ask how we can improve.
Guideline 4: Updating and Deleting Personally Identifiable Information
If at any time you would like to update your Personally Identifiable Information, please log into your account and access your Edit Profile page. If at any time you would like your Personally Identifiable Information to be removed from our Site and/or database, or believe that has not adhered to these privacy principles, please notify us by email. We will use commercially reasonable efforts to delete your Personally Identifiable Information and/or promptly detect and remedy any problems.
Guideline 5: Links to Third-Party Sites and Use of Third Party Tools
To the extent that links to other Web sites are contained in Posts on the® site, please note that they are not operated or controlled by and is not responsible for the privacy practices, security, or content of these third-party sites.
Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
If a user decides to take advantage of third-party tools, including but not limited to, Remote Desktop applications, such user agrees that any third-party software acquired, installed or used during the Remote Desktop session will be licensed by the user and such user must accept any terms of use of such third-party tool, including any third-party privacy policy. is not responsible for any use or misuse of such third-party tool.
Guideline 6: Security and Data Retention uses multiple security procedures and practices to protect from unauthorized access, destruction, use, modification and disclosure the Personally Identifiable Information requested from users.
All Personally Identifiable Information is password protected. uses 128-bit secure socket layer (SSL) technology and digital certificates to encrypt and authenticate transactions (credit card and other payments). SSL creates a secured connection between our web servers and your browser, which protects against unauthorized access to transmitted data and supports data being sent only to intended recipients.
Despite these security procedures and practices, as is the case with all computer networks connected to the Internet, cannot guarantee the security of your Personally Identifiable Information or any other information provided over the Internet and will not be responsible for breaches of security.
We retain your account information and the information provided by you in the form of Posts indefinitely until such time that we determine it has no further commercial significance, at which time we may delete and/or aggregate and store it in aggregate form indefinitely.
Guideline 7: Updates to This Policy
By visiting, you are accepting this policy as it may be amended from time to time. Please check the date of this Policy each time you visit to ensure that you are aware of the most current version. If you do not agree to the terms of this Policy, please do not use this site. reserves the right to update this policy at any time without prior notice. Material updates will take effect 30 days after initial posting on this site, to which we will notify you by email or by means of a notice on this Site prior to the change becoming effective.