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System running slow due to some infection

+1 vote
Too many pop up on my computer
asked Sep 4, 2015 in Virus & Malware by Davis (0 points)
reshown Nov 11, 2015 by Davis

2 Answers

0 votes

Hi Davis,Welcome to Gethelp!

Kindly follow this below mentioned in order so as to clean the infections on your slow performance PC.

You should try to install Malwarebytes anti-malware program, which will clean your PC from malware, ad-ware and pop-ups.

https://www.malwarebytes.org/

Update and run any anti-virus (AV), anti-trojan (AT) and anti-spyware (AS) products if you already have installed on your computer. Do full scans of your computer.

Record exactly the malware names, and file names and locations, of any malware the scans turn up. Quarantine then cure (repair, rename or delete) any malware found.

Please do refer the below mentioned links to troubleshoot this Pop-up issue:

  1.  https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting
  2. http://windows.microsoft.com/en-us/internet-explorer/ie-security-privacy-settings#ie=ie-11&pop-up_blocker

Good Luck,

Kempton

 

answered Sep 4, 2015 by Kempton (0 points)
0 votes

Hi Davis,

The system could be slowed down for a number of reasons. Most commonly this problem exists due to large amounts of spyware and/or adware on your computer.


The first step in solving this issue is installing anti-spyware software from the network that will help you delete these “mini programs.” (Example: Ad-Aware)

1. You should often clean up temporary files folder.

This is because that several different applications will produce some temporary files by using the Windows. If you don’t clean up temporary files folder in time, the disk space will be occupied by these temporary files and the speed will be dropped.

2. Run two or three free web-based AV scanners. – Go to web-based AV scanners

http://www.eset.com/int/home//products/online-scanner/

(This scanning is the most time-consuming step in this checklist, but it is important.)

Record the exact malware names, and file names and locations, of any malware the scans turn up. Quarantine then cure (repair, rename or delete) any malware found.

Hope this will help you to speed up your computer system.

Good Luck,

Norton

 

answered Sep 9, 2015 by Norton (0 points)
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