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getting unwanted pop ups

+1 vote
asked Nov 3, 2015 in Windows OS by Victoria West

4 Answers

0 votes

Hi Victoria, Welcome to Gethelp!

You should try to install Malwarebytes anti-malware program, which will clean your PC from malware, ad-ware and pop-ups.

https://www.malwarebytes.org/

Revert back if you need further help.

Warm Regards,

Norton

answered Nov 3, 2015 by Norton (0 points)
0 votes

Hi Victoria

Here's a simple tool through which you can remove the adwares from your PC .

https://toolslib.net/downloads/viewdownload/1-adwcleaner/

You can find the instructions about how it works and how to use this tool

You will get a log file after the scan , if you feel the adwares are not completely removed, do post the log , we will help you

Thanks

Davis

answered Nov 3, 2015 by Davis (0 points)
0 votes

Hi Victoria ,Welcome to Gethelp123 !!!

Use  the tool Jrt and scan your computer for any junkwares,adware, toolbars, and potentially unwanted programs (PUPs) from your computer, download the Jrt  from the below link

http://www.bleepingcomputer.com/download/junkware-removal-tool/dl/293/

To Remove the pop ups and ads from your browser follow the below link

http://www.fastremovevirus.com/remove-ads-by-easy-media-converter-popup-from-browsers.html

Hope you find this helpful !!!

Thanks

Jacob

answered Nov 3, 2015 by Jacob (0 points)
0 votes

Hi Victoria,

Run latest version of Malwarebytes in your computer to remove the malwares.

Link to download Malwarebytes: http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/dl/7/

 After Download the program, scan the computer using scan now option and remove the threats it found.

Restart the computer and check the computer performance.

Try it out and let me know.

 

Regards,

Kempton

answered Nov 11, 2015 by Kempton (0 points)
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