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Hi Victoria, Welcome to Gethelp!
You should try to install Malwarebytes anti-malware program, which will clean your PC from malware, ad-ware and pop-ups.
Revert back if you need further help.
Here's a simple tool through which you can remove the adwares from your PC .
You can find the instructions about how it works and how to use this tool
You will get a log file after the scan , if you feel the adwares are not completely removed, do post the log , we will help you
Hi Victoria ,Welcome to Gethelp123 !!!
Use the tool Jrt and scan your computer for any junkwares,adware, toolbars, and potentially unwanted programs (PUPs) from your computer, download the Jrt from the below link
To Remove the pop ups and ads from your browser follow the below link
Hope you find this helpful !!!
Run latest version of Malwarebytes in your computer to remove the malwares.
Link to download Malwarebytes: http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/dl/7/
After Download the program, scan the computer using scan now option and remove the threats it found.
Restart the computer and check the computer performance.
Try it out and let me know.