Question & Answer Forum

Ask a question and get a quick response, it is easy!

Ask

Ask a question to public.

Reply

Answer people’s questions - It’s fun!

Join now

Look for friends and associates.
 

Welcome to Gethelp123 Q&A, where you can ask questions and receive answers from other members of the community.

RECENT ACTIVITY

Unable to Play facebook games

+1 vote
unable to play facebook games, having pop p"s. leae help
asked Oct 16, 2015 in Windows 10 by linda

5 Answers

0 votes

Hi Linda, Welcome to Gethelp!

You should try to install Malwarebytes anti-malware program, which will clean your PC from malware, ad-ware and pop-ups.

https://www.malwarebytes.org/

Refer the below mentioned links to troubleshoot playing online game issue:

https://support.mozilla.org/en-US/kb/fix-problems-facebook-games-chat-and-more

Troubleshoot problems playing online games using Internet Explorer-

http://support.microsoft.com/kb/2528246/en-us

Hope the information provided is helpful. Revert back if you need further help.

Warm Regards,

Norton

answered Oct 16, 2015 by Norton (0 points)
0 votes

Hi Linda,

Download and run the Adw cleaner to clear the browser adware infections ,use the below link to download the program

http://www.bleepingcomputer.com/download/adwcleaner/

Update the required browser flash players

https://get.adobe.com/flashplayer/

 

Regards,

Davis

answered Oct 16, 2015 by Davis (0 points)
0 votes

Hi Linda,

Use the tool JRT and clear the browser infections ,use the below link to download the program

http://www.bleepingcomputer.com/download/junkware-removal-tool/

Use the link below to test your flash player too,

https://www.adobe.com/shockwave/welcome/

Update the flash player and shockwave player and enjoy the games .

Thanks

Jacob

 

answered Oct 17, 2015 by Jacob (0 points)
0 votes

Hi,Linda

Please check all your windows updates are installed.

To install updates go to Control Panel and click windows updates and click on check for updates

Install all important updates and restart the computer.

If you are facing issue with any particular browser try to download Mozilla Firefox and check it.

https://www.mozilla.org/en-US/firefox/new/

Install latest version of adobe flash player https://get.adobe.com/flashplayer/

If you are still facing an issue ,Try to create a new user account and check.Refer the link below

http://windows.microsoft.com/en-in/windows/create-user-account#create-user-account=windows-7

Hope these steps will help you to play your Facebook games again.

Regards,

Kempton

answered Oct 18, 2015 by Kempton (0 points)
0 votes
Hi Linda

You can use Ccleaner   to clear the Temporary files and Cookies from the browser and try to play the game. Refer the below link for to download the latest ccleaner

http://filehippo.com/download_ccleaner/download/a1101abbdf4ec82698bee84b6067eaed/

Step : 2

You can check the flash player in your operating system. You may have old flash player, check the version in www.adobe.com and the installed version in your control pannel.
Then remove the old versions  by using this below link please download  and install the latest flash player and check the face book games

https://get.adobe.com/flashplayer/

Before you install the latest flash player you will see an option called Free Mcafee installation. So  uncheck that box and choose install option

Thanks

Jacob
answered Oct 18, 2015 by Jacob (0 points)
...