Question

unable to play facebook games, having pop p"s. leae help

Answer 1

Hi Linda, Welcome to Gethelp!

You should try to install Malwarebytes anti-malware program, which will clean your PC from malware, ad-ware and pop-ups.

https://www.malwarebytes.org/

Refer the below mentioned links to troubleshoot playing online game issue:

https://support.mozilla.org/en-US/kb/fix-problems-facebook-games-chat-and-more

Troubleshoot problems playing online games using Internet Explorer-

http://support.microsoft.com/kb/2528246/en-us

Hope the information provided is helpful. Revert back if you need further help.

Warm Regards,

Norton

Answer 2

Hi Linda,

Download and run the Adw cleaner to clear the browser adware infections ,use the below link to download the program

http://www.bleepingcomputer.com/download/adwcleaner/

Update the required browser flash players

https://get.adobe.com/flashplayer/

 

Regards,

Davis

Answer 3

Hi Linda,

Use the tool JRT and clear the browser infections ,use the below link to download the program

http://www.bleepingcomputer.com/download/junkware-removal-tool/

Use the link below to test your flash player too,

https://www.adobe.com/shockwave/welcome/

Update the flash player and shockwave player and enjoy the games .

Thanks

Jacob

 

Answer 4

Hi,Linda

Please check all your windows updates are installed.

To install updates go to Control Panel and click windows updates and click on check for updates

Install all important updates and restart the computer.

If you are facing issue with any particular browser try to download Mozilla Firefox and check it.

https://www.mozilla.org/en-US/firefox/new/

Install latest version of adobe flash player https://get.adobe.com/flashplayer/

If you are still facing an issue ,Try to create a new user account and check.Refer the link below

http://windows.microsoft.com/en-in/windows/create-user-account#create-user-account=windows-7

Hope these steps will help you to play your Facebook games again.

Regards,

Kempton

Answer 5

Hi Linda

You can use Ccleaner   to clear the Temporary files and Cookies from the browser and try to play the game. Refer the below link for to download the latest ccleaner

http://filehippo.com/download_ccleaner/download/a1101abbdf4ec82698bee84b6067eaed/

Step : 2

You can check the flash player in your operating system. You may have old flash player, check the version in www.adobe.com and the installed version in your control pannel.
Then remove the old versions  by using this below link please download  and install the latest flash player and check the face book games

https://get.adobe.com/flashplayer/

Before you install the latest flash player you will see an option called Free Mcafee installation. So  uncheck that box and choose install option

Thanks

Jacob