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im getting popup states hardware will be deleted

+1 vote
getting too many pop ups in computer.
asked Sep 28, 2015 in Windows OS by jennifer

3 Answers

0 votes

Hi Jennifer, Welcome to Gethelp!

You should try to install Malwarebytes anti-malware program, which will clean your PC from malware, ad-ware and pop-ups.

https://www.malwarebytes.org/

Refer the below mentioned links to troubleshoot this Pop-up issue:

  1. https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting
  2. http://windows.microsoft.com/en-us/internet-explorer/ie-security-privacy-settings#ie=ie-11&pop-up_blocker

Hope the information provided is helpful. Revert back if you need further help.

Warm Regards,

Norton

answered Sep 28, 2015 by Norton (0 points)
0 votes

Hi,Jennifer

I would like to suggest you to follow these steps to remove the pop ups and infections from your computer.

-Download and run Junk ware removal tool and restart the computer-downloads.malwarebytes.org/file/jrt

-Run a malware scan using malware bytes anti malware-https://www.malwarebytes.org/mwb-download/

-Restart the computer

-Reset your browsers For Internet Explorer.

-Open Internet Explorer and click on tools.

-Click on Internet options and click on advanced tab.

-Click on Reset

For Google Chrome first remove the extensions.

-Open Google Chrome

-At the far right, inline with the address bar, click the Menu icon Google Chrome Menu icon 

-Click on settings and at the left side you will see extensions

-Click on extensions and click on delete for all unknown extensions.

-Then click on settings and scroll down to click on show advance settings.

-Scroll down and click on the reset option to reset chrome

 

For Mozilla Firefox:

-Open Mozilla Firefox

-At the top above the address right click on the grey portion and select menu bar.

-Click on help from and select troubleshoot information.

-Click on refresh Firefox and click on finish

Install ad blocker on all browsers using the link:www.adblockplus.org

-Restart the computer and check your browsers and computer now.

Hope these steps will help you to remove the pop ups and you can enhance your browsing experience

Regards,

Kempton

answered Sep 28, 2015 by Kempton (0 points)
0 votes

Hi Jennifer

Step 1 :

Very important Before proceeding for this  create a system restore point . Follow the below steps for to create a system restore point 

  1. Open System by clicking the Start button , right-clicking Computer, and then clicking Properties.
  2. In the left pane, click System protection. ...
  3. Click the System Protection tab, and then click Create.
  4. In the System Protection dialog box, type a description, and then click Create.

Once system restore point is create , follow the below steps

You may JRT (Junk removal tool ) for to delete this ad ons in the browser

1.Right click the JRT tool and choose the option called "Run as administrator"

2.Then after few second you may get black screen windows and it will ask you for permission like (y/n), then press Letter N in the key board and tool will start  run it

Please check the below link for to download the JRT tool

Link : http://www.bleepingcomputer.com/download/junkware-removal-tool/dl/293/

Step 2:

Very important Before proceeding for this  create a system restore point . Follow the below steps for to create a system restore point 

  1. Open System by clicking the Start button , right-clicking Computer, and then clicking Properties.
  2. In the left pane, click System protection. ...
  3. Click the System Protection tab, and then click Create.
  4. In the System Protection dialog box, type a description, and then click Create.

Once system restore point is create , follow the below steps

You may also run the ADW cleaner (Adware cleaner tool ) for to clear all this ad ons  in your  browser

Follow the below link for to proceed 

1. First download the tool by using this link

Link :http://www.bleepingcomputer.com/download/adwcleaner/dl/125/

2.Then Run the tool by double click that and ADW windows will open

3.Choose the option called "SCAN"  then it will start to scan all the ad ons  in your computer

4. After scan get complete you may see the option called "Cleaning "will be enabled then choose that and wait for few minutes

5.Then it will ask permission for to reboot the pc  do that and after reboot get complete you may check the browser

Thanks

Jacob

 

answered Oct 18, 2015 by Jacob (0 points)
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