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mcafee installation

+1 vote
I want to install McAfee, but i don"t have any money for fixing the pop up issues, please help
asked Sep 25, 2015 in Windows OS by lydia

4 Answers

0 votes

Hi Lydia, Welcome to Gethelp!

You should try to install Malwarebytes anti-malware program, which will clean your PC from malware, ad-ware and pop-ups.

https://www.malwarebytes.org/

Refer the below mentioned links to troubleshoot this Pop-up issue:

  1. https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting
  2. http://windows.microsoft.com/en-us/internet-explorer/ie-security-privacy-settings#ie=ie-11&pop-up_blocker

How to download and install McAfee consumer products

http://service.mcafee.com/faqdocument.aspx?id=TS100342

Hope the information provided is helpful. Revert back if you need further help.

Warm Regards,

Norton

answered Sep 25, 2015 by Norton (0 points)
0 votes

Hi,Lydia

I would like to suggest you to follow these steps to remove the pop ups and then try to install Mcafee anti virus on your computer.

-Download and run Junk ware removal tool and restart the computer-downloads.malwarebytes.org/file/jrt

-Run a malware scan using malware bytes anti malware-https://www.malwarebytes.org/mwb-download/

-Restart the computer

-Reset your browsers For Internet Explorer.

-Open Internet Explorer and click on tools.

-Click on Internet options and click on advanced tab.

-Click on Reset

For Google Chrome first remove the extensions.

-Open Google Chrome

-At the far right, inline with the address bar, click the Menu icon Google Chrome Menu icon 

-Click on settings and at the left side you will see extensions

-Click on extensions and click on delete for all unknown extensions.

-Then click on settings and scroll down to click on show advance settings.

-Scroll down and click on the reset option to reset chrome

 

For Mozilla Firefox:

-Open Mozilla Firefox

-At the top above the address right click on the grey portion and select menu bar.

-Click on help from and select troubleshoot information.

-Click on refresh Firefox and click on finish

Install ad blocker on all browsers using the link:www.adblockplus.org

-Restart the computer and now Login to your McAfee account to install McAfee anti virus .

Hope these steps will help you to remove the pop ups and in installing McAfee Anti virus on your computer.

Regards,

Kempton

answered Sep 27, 2015 by Kempton (0 points)
0 votes
Hi Lydia,

Before installing the McAfee kindly check if you have any other security application is installed

Use the below mentioned tool to do that ,

http://www.bleepingcomputer.com/download/securitycheck/

A log will be generated right after the scan is completed.

Then login into your McAfee account download and install the antivirus

https://home.mcafee.com/secure/protected/login.aspx

Do revert if you have any trouble in installation .

Thanks

Jacob
answered Oct 10, 2015 by Jacob (0 points)
0 votes
Hi lydia,

To get rid of the pop ups from your browser first you have to remove the unwanted extensions from all the browsers.

Then use the tool JRT and remove the infections from your browser

Download JRT from the below link :-

http://www.bleepingcomputer.com/download/junkware-removal-tool/

Install Adblockplus for all your browsers from -

https://adblockplus.org/

Once you have cleared the pop ups you are free to install McAfee antivirus .

Thanks

Davis
answered Oct 17, 2015 by Davis (0 points)
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